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Business >
Business Relationships
Building And Sustaining
Positive Business Relationships
It’s Monday morning and you’ve only been
at the office for a couple of hours. The phone has not stopped ringing, you’ve
barely made a dent in your emails, there is a project deadline looming, a team
meeting to lead and your boss is concerned and hassling you about the project
outcome. Does any of this sound familiar to you? Does it feel overwhelming?
The truth is that order to be successful, productive and less STRESSED, you
need positive, supportive RELATIONSHIPS at work. Here are the 7 keys to
developing them.
FOSTER A WILLINGNESS TO LISTEN
Good listening skills are necessary in order to succeed in establishing good
relationships with managers, colleagues, and employees. While talking LESS and
listening more can be a challenge at times, it’s important to suspend your own
needs and REACTIONS in order "hear" what another person is saying.
PROMOTE A WILLINGNESS TO WORK COLLABORATIVELY
Collaboration or "working together" is an extremely important team concept.
This means noticing and RESPONDING to the comments and requests of others.
Each member of the team has value and a ROLE to play so if one or two team
members attempt to be "in charge" and view themselves as more valuable, the
effectiveness of the whole team may be greatly reduced.
ENDEAVOR TO BE RESPECTFUL
The old adage "you catch more flies with honey than vinegar" holds true.
Showing respect to others, even if they are UNPLEASANT and rude, exhibits a
strong sense of SELF.
RESPOND IN A TIMELY FASHION
Evaluate how timely you are in responding to others. Remember, your response
may affect decisions or someone else’s ability to COMPLETE projects. When you
let someone know you have received their message but don’t have the data they
require, at least they know you aren’t ignoring them. Often much time, energy
and FRUSTRATION is expended because people don’t acknowledge a message or
request.
FIND A MENTOR
A mentor understands the company culture, how decisions are made and office
protocol. Your mentor is willing to answer your questions, share their wisdom
and CHALLENGE you. Developing a relationship with a mentor can help you
transition into a company, a new department or a different job. Having a
mentor can help you manage and THRIVE in a competitive environment.
ELIMINATE THE NEGATIVITY
Examine your behavior to be sure that you’re not a chronic COMPLAINER who
never has anything positive to say, the boss who yells at employees under the
guise of motivating them, or the person who always blames others for their
problems. You’ll also want to limit contact with these TOXIC influences as
much as possible.
SURROUND YOURSELF WITH SUPPORTIVE PEOPLE
People who value, ENCOURAGE and support you are invaluable both in the
workplace and in your personal life. They help you problem solve and deal with
the challenges you encounter. They encourage you even while asking tough
questions. They don’t always agree with you but rather are with you through
"thick and thin". Identify the supportive people in your life and let them
know how much you APPRECIATE them.
MAKE AN ASSESSMENT
Evaluate your work environment and ask yourself: What kind of relationships do
I WANT and NEED?
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